My observation of the service provided is that the management and team are very caring and really want to deliver a good service for the benefit of the service user. They have provided excellent care in the time they have been appointed. My friend is so much happier and this company does care about her needs.
Advocate and Friend
FEED BACK FOR FOCUS-ON-CARE LIMITED
The team who provide care in our home are punctual, efficient, very hands on providing an excellent service and very caring and we have no reason what so ever not to welcome them. We feel very safe with them in our home. They are very responsive, all requests listened to and acted upon. The team we have are warm and friendly and responsive to any problems, showing compassion and kindness and doing what ever they can give comfort and wellbeing.
The care is excellent
Jill Maude (Wife)
FEED BACK FOCUS-ON-CARE LIMITED
Focus on Care have been caring for my mum now for about 6 months, and I couldn’t ask for better care. My mums needs are met by everyone of the carers from mums hygiene needs to making a cup of tea. They think nothing of sitting with her for awhile to have a chat and make sure that she’s feeling well or not lonely. As a family this brings us comfort to know that if we aren’t around any given time that she is well cared for. We find the whole team trustworthy and considerate when ever in Mum’s home and always polite.
Zed is always on hand to deal with any enquiries or concerns we have, which he deals with as swiftly as possible. His caring nature in making sure all care needs are met are reassuring.
Clare philpot Daughter
Feedback for FOCUS-ON-CARE LIMITED
I wish to share our sincere gratitude and highest praise for the quality of service provided by the carers and management of Focus On Care Ltd. During the past 13 months, despite the limitations presented by her physical restrictions and Dementia, they have been providing care support for my 86 year old Mother to remain living at home.
Throughout Focus On Care have lived up to their name. Providing an exceptionally compassionate and highly professional service, they genuinely put my Mothers needs at the very centre of their approach. Completely reliable, trustworthy and committed, they take changes to her care in their stride, to ensure the flexibility Mum needs to enable her to make the most of the social and family opportunities and continue living her life to the best she can, whilst she can.
My Mum (Pam), and all her family, remain so very grateful that we have Focus On Care Ltd to rely upon to keep Mum happy, safe and well in her own home.
We would also like to express our heartfelt thanks to Hants County Council for the invaluable financial contribution you make towards Mum’s care.
We are all very mindful that we are very lucky to have this support. As a family we could not achieve the superb level of care that Mum requires without the Council and Focus On Care Ltd.
Thank You so very very much – Sharon Underhill – On behalf of Mum and all her family
Our review for FOCUS-ON-CARE LIMITED
Both the organisation, and the carers are very professional and can be trusted 100%.
Great carers – Ellen and Wadzy are a benefit to the company
Mr Michael Wheaton (Husband)